Terms of Service and Privacy Policy

What to bring

Starting October 6th, a full-length towel is required for all classes. Please also bring a water bottle. There will be towels and water bottles available for purchase at the front desk.

Check-in / late arrival policy

If this is your first time visiting Core Club, please arrive 10 minutes before your scheduled class for a quick studio orientation.
Clients must be present at the start of class—late entry is not permitted.

Booking windows

All class packs and single class credits have a rolling two-week booking window, meaning you can book classes up to two weeks from today.
Members receive priority booking with a 30-day booking window.

Reservation policies

To reserve a spot in class, you must have a valid class pack, drop-in credit, or membership on file.
To make or change a reservation, log in to your account on our website.
If you need to cancel or reschedule, you must do so 24 hours or more before the class start time to avoid losing your credit or incurring a late cancellation charge.

Cancellation & No-Show Policy

We understand plans change! Please cancel as early as possible via your online account to avoid penalties.

• Members must cancel at least 12 hours before class to avoid fees.

• Cancellations made less than 12 hours before class will incur a $15 late cancel fee.

• No-shows will incur a $25 fee.

• Drop-In and Class Pack clients must cancel at least 24 hours before class.

• Cancellations made less than 24 hours before class or no-shows will result in the loss of the class credit.

• Private Training must be canceled at least 12 hours in advance. Late cancellations or no-shows will result in the full session fee or the loss of a private session credit.

• Cancellations are not accepted by email, social media, or phone—all changes must be made through your online account.

Waitlist

If a class is full, join the waitlist. If a spot opens, you’ll receive an email or text notification (based on your communication preferences).

• If added to a class from the waitlist, the late cancellation policy applies. Remove yourself if you can no longer attend.

• If you’re not added, your class credit remains available for future use.

• If you waitlist multiple classes, you’re responsible for managing your reservations to avoid accidental or double bookings.

• Late cancel and no-show fees apply if you do not cancel within the policy timeframe.

Membership terms

All Core Club memberships require a minimum commitment of 3 months. After this period, memberships renew automatically on a month-to-month basis.

Billing & Payments

• By purchasing a membership, you authorize Core Club to automatically charge your credit or debit card each month for your membership and any applicable late cancellation or no-show fees.

• Membership charges process on your contract renewal date.

• If a payment fails, booking privileges will be frozen until payment is resolved.

Class Credits & Expiration

• Membership credits do not roll over and must be used within the 30-day billing cycle.

Cancellations

• To cancel your membership, email us with 30 days’ notice before your next billing cycle.

Bring-a-friend pass terms

All Core Club members receive one Bring-a-Friend pass per month to book and bring a friend with them to class. Members can schedule their friend’s spot by logging into their account on our website.

Medical concerns & pregnancy

Core Club may decline entry to a class because of injury or other safety concerns, including pregnancy. Under these circumstances, we recommend booking a private session to receive a proper evaluation.
If you are pregnant and in your first trimester, you may take any of our classes with your doctor’s consent.
After the first trimester, we highly recommend private training to receive appropriate modifications and pregnancy-safe exercises.

Returns & exchanges

All sales are final. Classes and private sessions are not available for transfer, exchange, or sharing between clients.
All merchandise is final sale and cannot be returned or exchanged.

Lost & found

Core Club is not responsible for lost or stolen items.
Please email the studio directly regarding any items you may have left behind.

Age restriction

The minimum age to attend class is 18.

Media release

By attending classes, you consent to photography and video recording for promotional purposes (social media, website, marketing materials).
You waive any right to inspect or approve the final content and release Core Club from any related claims.

Electronic communication consent

By visiting Core Club or communicating with us via email or our website, you consent to receive communications electronically.
All notices and disclosures provided electronically satisfy any legal requirement for written communication.

Liability waiver & release of risk

CORE CLUB RELEASE & WAIVER

I understand that there is a certain amount of inherent risk associated with fitness and strength training, yoga, Pilates, HITT, weight lifting, and the other physical activity I and/or my child listed below (as applicable) may participate in as part of the Core Club activities (collectively, the "Core Club Activities" I thereof, on behalf of myself and my child (as applicable), hold harmless, indemnify and defend Core Club, LLC its trainers, members, agents, representatives, owners, administrators, assigns, employees and volunteers (including, without limitation, Taylor Critcher (individually and collectively, the "Released Parties") for all activities and participation in the Core Club Activities, to the fullest extent permitted under applicable law, including, without limitation, for the negligence of any Released Party. I agree that my child and/or I (as applicable) are engaging in the Core Club Activities entirely at our own risk. I (on behalf of myself and my child) assume all risks of injury, illness, or death of myself and my child. In addition, the Released Parties are not responsible for any loss of any personal property. This waiver and release of liability includes, without limitation, all injuries that may occur as a result of: (a) my and my child's use of all amenities and equipment in the facility in which the Core Club Activities are taking place (including, without limitation, the studio located at 2 Annapolis Street, Annapolis, Maryland) and my and/or my child's participation in any Core Club Activity, (b) the negligence of any Released Party and (c) our instruction, training, and supervision. I (on behalf of myself and my child) acknowledge that I have carefully read this "Release and Waiver" and fully understand that this is an express release and waiver of liability and agree to the terms hereof as a condition of participating in the Core Club Activities. I (on behalf of myself and my child) expressly release, waive, discharge and agree to hold harmless and defend, each Released Party from any and all claims or causes of action related to the Core Club Activities, and I (on behalf of myself and my child) agree to (and hereby do) voluntarily give up, release and waive any right that I and/or my child (as applicable) may otherwise have now or in the future to bring a legal action against any Released Party. Each Released Party is an intended third party beneficiary of this Release and Waiver and may enforce its terms against me (on behalf of myself and/or my child

Core Club Participant Intending to be legally bound

Core Club – Terms of Service & Privacy Policy

Effective Date:

By accessing or using the services of Core Club, including but not limited to our website, booking system, classes, workshops, retreats, and events, you agree to the following Terms of Service and Privacy Policy. All sales, including class packs, memberships, retreats, and events, are final unless otherwise stated, and cancellations are subject to Core Club’s posted cancellation policy; late cancellations or no-shows may result in forfeiture without refund. You acknowledge and voluntarily assume all risks associated with physical activity and represent that you are in suitable health to participate; Core Club, its owners, instructors, employees, and affiliates shall not be liable for any injury, illness, damages, or losses arising from participation or use of services. All content, branding, materials, and intellectual property provided by Core Club are owned exclusively by Core Club and may not be copied, distributed, or used without written consent. Core Club reserves the right to modify offerings, schedules, pricing, and these Terms at any time without prior notice.

Core Club respects your privacy and is committed to protecting your personal information. We collect only the information necessary to provide our services, including but not limited to your name, contact details, payment information, and booking history. This information is used solely for processing transactions, managing class and event registrations, communicating with you about services, and improving our offerings. We do not sell or rent your personal data to third parties, though we may share limited information with trusted service providers (such as payment processors or scheduling platforms) as needed to operate our business. We implement reasonable security measures to protect your data; however, no method of transmission or storage is completely secure, and you acknowledge that we cannot guarantee absolute security. By using our website and services, you consent to the collection and use of your information as described herein.

These Terms and Privacy Policy shall be governed by and construed in accordance with the laws of the State of Maryland, and any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Anne Arundel County, Maryland. By continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and Privacy Policy.